Before placing your order, please read the terms and conditions below:
Agreement of Sale
- A contract is formed between the Two Queens Party and you when your order is accepted, processed and dispatched and we have received payment of your credit/debit card payment.
- You may not cancel or vary your order once it has been accepted.
- Prices and merchandise availability are subject to change without notice. Where appropriate, delivery charges will apply depending on the option you choose.
- Any pictures, descriptions or any other information contained in this website are for general information and guidance without any guarantee. There may be a slight difference between the products shown or described on our website and those dispatched to you. This does not affect their purpose, quality or price.
- Payment for ordered merchandise can be made by any method shown in this website at the time you place your order with all payments in SGD (Singapore Dollars).
- Orders will not be shipped until payment is received.
- All purchases are inclusive of all taxes.
Shipping / Delivery
- Your order will be processed within the next working day once payment for the item has been received.
- For delivery within Singapore, please expect the parcel to arrive within 4 - 7 working days upon confirmation of your order and payment.
- For overseas deliveries, please expect the parcel to arrive within 5 - 14 working days depending on your location.
- For self collection, please note that this is scheduled on Thursday nights @ PLAY
(21 Tanjong Pagar Road #01-02 Singapore 088444)
Refunds / Return Policy
Products purchased are non-refundable. If you are not completely satisfied with the product you purchased, they are exchangeable on a case to case basis within 5 working days, but you must inform us within 48 hours, in writing explaining the reason. Failing to do so will confirm acceptance as good and fit for purpose.
The above terms and conditions are subject to change at any time.